ServQ Partners

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The Partnership Continuum, Inc. is a consulting firm dedicated to helping people establish truly great partnerships. Our vision, “Building Partnerships Benefiting Human Kind” means we take a holistic and systemic approach in helping firms maximize their growth and profit potential. We do this by helping create the kinds of cultures - internally and externally - which will deliver measurable and sustainable improvement in business. ServQ, in partnership with PCI, delivers the process in the UK and Europe.

Andrew is a leading authority on client relationships and the skills and strategies required to earn enduring client and customer loyalty. His best-selling book, Clients for Life is considered the definitive work on how business professionals become extraordinary advisors to their clients. He has recently followed this with a second book Making Rain - The Secrets of Building Lifelong Client Loyalty. Andrew is a noted business strategist who has spent over 20 years as an advisor to CEOs and senior executives in more than 30 countries, working with leading corporations such as Citigroup, American Express, Cox Communications, Hewitt Associates, Lloyds TSB Group, Pacific Bell, and Telecom Italia.

Established in 1994 MBA is a physical asset management company specialising in the provision of capital project, asset performance and infrastructure maintenance services to owners and managers of major distributed asset infrastructures such as the privatised utilities. MBA's suite of capital project and infrastructure maintenance systems enables the rapid implementation of tested and proven risk and cost balanced holistic solutions. Furthermore, MBA's professional project management and infrastructure maintenance teams, give customers the ability to balance scarce internal resources with outsourcing/insourcing solutions, whilst maintaining the requisite degree of management control.

The Centre for Innovative Construction Engineering (CICE) was set up in April 1999 following an expansion of the EPSRC’s prestigious Engineering Doctorate (EngD) scheme. It is unique in being the only Centre of its kind devoted to meeting the research and training needs of the construction industry. ServQ is licensed by CICE for commercial delivery of the Beacon process world-wide.