The Enterprise
We will build ServQ to be an enterprise of significant value for our clients, our people and our investors. In contributing to its growth and development, all parties need to prosper. ServQ will always endeavour to balance the interests of these parties.

Sustainability
We will develop sustainable relationships, built on a foundation of mutual trust and respect.

Clients
In our relationships with past, current and future clients we will strive to go beyond the "professional" threshold, wherever possible.

At ServQ we aspire to be our clients' trusted advisor. We will seek, and continue to develop, significant insight and real added value.

Our success is dependent upon helping our clients achieving their plans and goals.

Our People
We will develop and work with the best team that we can. A team that is capable of standing comparison with any professional practitioners.

ServQ encourages a climate of openness. We will listen to, understand and respect the contributions of employees, managers, associates and owners. Their personal and professional wellbeing is important to us and to our successful future.

Our Environment
We are conscious of the impact of our activities on the communities and environments in which we work and live.

We will always endeavour to achieve "good practice" in our working methods and processes.

Ian Watson                             Andrew Crossley

Hywel Thomas                           Sheila Crossley

April 2001

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