ServQ's team has worked in the field of building,
measuring and improving client relations for several decades. Our
expertise ranges from front end, client relationships, to strategic
and tactical planning of customer service policies for major enterprises.
Click here for more detail.
Partnering
The ServQ/Partnership Continuum™alliance is evidence of our teams'
skills and capabilities in this business critical activity. The alliance
works with blue chip clients, many with global skills and presence,
to deliver major collaborative programmes.
Process & Management
Figure 1 - Reliable Partnering Infrastructure
The Partnership Continuum™ process covers:
Establishment of a partnership vision and culture
Practical partnering skills, using the Partnering Quotient
assessment and six attributes metric
Facilitation of partnership development
Facilitation of relationship development
Embedding a partnering infrastructure within your enterprise
and that of your alliance partners
Programme/project management for building and re-invigorating
alliances
Training and development/skills transfer
Action based workshops
For more information on the Partnership Continuum™ process click
here.
Your Partnering team
A potential partnering team may well be needed to be developed between:
The external stakeholder community (including your clients)
Your own people, teams and functions
Your peer group (alliance partners)
Your suppliers
Team at the interfaces between these areas - such as
asset managers, project managers, advisors and consultants.
Programme/project management for building and re-invigorating
alliances
Training and development/skills transfer
Action based workshops
For more information on the Partnership Continuum™ process
click here.
