Partner & Alliancing

Partnering & Alliancing

Client relations

ServQ's team has worked in the field of building, measuring and improving client relations for several decades. Our expertise ranges from front end, client relationships, to strategic and tactical planning of customer service policies for major enterprises. Click here for more detail.

Partnering

The ServQ/Partnership Continuum™alliance is evidence of our teams' skills and capabilities in this business critical activity. The alliance works with blue chip clients, many with global skills and presence, to deliver major collaborative programmes.

Process & Management

Figure 1 - Reliable Partnering Infrastructure

The Partnership Continuum™ process covers:


	Establishment of a partnership vision and culture
	Practical partnering skills, using the Partnering Quotient assessment and six attributes metric
	Facilitation of partnership development
	Facilitation of relationship development
	Embedding a partnering infrastructure within your enterprise and that of your alliance partners
	Programme/project management for building and re-invigorating alliances
	Training and development/skills transfer
	Action based workshops

For more information on the Partnership Continuum™ process click here.

Your Partnering team

A potential partnering team may well be needed to be developed between:

The external stakeholder community (including your clients)

Your own people, teams and functions

Your peer group (alliance partners)

Your suppliers

Team at the interfaces between these areas - such as asset managers, project managers, advisors and consultants.

Programme/project management for building and re-invigorating alliances

Training and development/skills transfer

Action based workshops

For more information on the Partnership Continuum™ process click here.